Frequently Asked Questions
WHERE ARE YOU LOCATED?
InfiniteCAL has two locations:
California- 8312 Miramar Mall, San Diego, CA 92121
Michigan- 4400 Ann Arbor Rd., Jackson, MI, 49202
We offer statewide sample pickups in both CA and MI.
HOW CAN I GET IN TOUCH WITH A QUESTION?
You can contact us at (858) 623-2740 or email [email protected]. If you have been assigned an account manager, you can reach out to them directly.
WHAT ARE YOUR HOURS OF OPERATION?
Our regular hours are 8 a.m. to 7 p.m., Monday through Friday. If you need to contact us after hours, leave a message at (858) 623-2740 or email us at [email protected].
DOES INFINITECAL SELL CANNABIS PRODUCTS?
InfiniteCAL is a DCC licensed analytical testing laboratory. We do not cultivate, produce, process, distribute nor sell cannabis or cannabis products.
WHAT IS YOUR AREA OF OPERATION?
InfiniteCAL offers safety and compliance testing services to cannabis industry professionals throughout California and CBD product manufacturers nationwide.
WHAT SHOULD I KNOW ABOUT CANNABIS TESTING AND REGULATIONS IN CALIFORNIA?
With passage of the Adult Use of Marijuana Act in 2016, the State of California now requires safety and dosage testing of both recreational and medical cannabis and cannabis products.
The laboratory shall test each representative sample for the following: (1) Cannabinoids; (2) Foreign material; (3) Heavy metals; (4) Microbial impurities; (5) Mycotoxins; (6) Moisture content and water activity, if applicable; (7) Residual pesticides; (8) Residual solvents and processing chemicals, if applicable; and (9) terpenoids, if labeled on product packaging.
The current regulations require laboratory personnel to perform representative sampling for all regulatory compliance testing.
HOW MUCH PRODUCT DO I NEED TO SUBMIT FOR TESTING?
Sample minimums for quality assurance and compliance testing depend on the sample type and analysis:
Quality Assurance Sample Minimums >>
HOW SHOULD I GET MY SAMPLES TO YOU?
Due to the variations between quality assurance and compliance requirements, please contact a lab representative for detailed instructions.
CAN YOU PICK UP MY SAMPLES?
Yes, we have sample technicians pick up throughout the entire state multiple times a week. Please contact us to make arrangements.
HOW LONG DOES TESTING TAKE?
Standard turnaround time for quality assurance testing is 2-3 days, with same-day and next-business-day expedited options available. Standard compliance turnaround is 2-4 days, with a 2-day-guarantee for any expedited samples.